Delivery options are selected at checkout when placing your order. All orders are shipped via courier on a tracked service.


Your order will be delivered to the address that you indicate during checkout.

Orders are prepared and shipped from Dubai, United Arab Emirates. will not deal or provide any services or products to any OFAC (Office of Foreign Assets Control) sanctions countries in accordance with the law of the United Arab Emirates.

Multiple transactions may result in multiple postings to the cardholder's monthly statement.


Shipping Time: Expect the order to arrive within 72 hours after the order has been placed.

Shipping Costs: The shipping fee is automatically calculated based on DHL and Aramex Standard Rates.

 Payment Options: Cash on Delivery is only available in the UAE; Other countries are required to pay either via a credit or a debit card.

Orders are processed and shipped 6 days a week (Saturday-Thursday), except UAE Public Holidays.

We will commence the order processing once you confirm your order on the website.

As soon as the order is processed you will get a notification with the tracking code from the shipping provider, who will confirm the best delivery time in advance.

You can track your order with the courier by simply logging onto their websites:



For Cash On Delivery, please have the exact amount available for the courier.


Out of delivery areas:

The following list details locations within the UAE that are classified as “out of delivery” areas wherein a hand delivery cannot be affected.

Non Delivery Areas in Abu Dhabi vicinity:

Musaffah, GAMCO (Gulf Aircraft maintenance co), Airport terminal 1, After airport site office, Al Bahia, Al Khatam, Al Khazna, Al Raha, Al Rahba, Al-Saad, Al Samha, Al Sila, Al Watba, Areas starting with telephone number 51******, Bainoona, Baniyas, Beda Zayed, Buhasa, Ghayati, Habshan, Jabel Dhana, Journ ya Four, Liwa, Madinat Zayed City, Mafraq, Mirfa, Mohd Bin Zayed City, Ruwais, Sahamah, Sila, Suwehan, Tarif, Taweelah, Yahar, Asab, Yas Island, Gandoot, Sir Baniyas, Guwaifath, Das Island, Musaffah-ICAD City 2,

Al Wagan, Al Hayer, Al Remah, Shuhaib, Al Oha, Zakher, Maqam, Hill, Meyzad (after camp) ,

Deliveries cannot be made to islands that come under Abu Dhabi jurisdiction, all security controlled zones, and defense areas.

As an alternative arrangement, these shipments can be held at the Aramex Abu Dhabi office for the consignee’s collection between 0730-1930 hrs.

Nondelivery areas in Al Ain/Ajman/ Umm Al Quwain/ Fujairah/Ras Al Khaimah vicinity:

Al Wagan, Al Hayer, Al Remah, Shuhaib, Al Oha, Zakher, Maqam, Hill, Meyzad (after camp) , Adan, Al jeer, Shamm, Khath, Burairath, Siji Al Hail (crushers/dusan site) , Shahma residential area (Dhaid).

For any questions about UAE delivery, please contact us at or call us on 04 880 7900 during our regular working hours (Sunday to Thursday, 09:00 am-06:00 pm, UAE Time, GMT+4).