Shipping & Delivery Policy – UAE

At Brandsco, we aim to deliver your order as quickly and conveniently as possible. All deliveries are handled via trusted courier partners on a fully tracked service.

General Information

  • Orders are shipped from Dubai, United Arab Emirates.

  • Delivery address must be provided during checkout.

  • All orders are shipped using courier services with tracking.

  • Brandsco does not ship to countries sanctioned by the OFAC (Office of Foreign Assets Control), in compliance with UAE law.

  • Please note that multiple transactions may appear as separate entries on your monthly card statement.

Shipping & Payment Details

  • Delivery Time: Orders typically arrive within 72 hours after being placed.

  • Shipping Fees: Automatically calculated at checkout based on standard DHL and Aramex rates.

  • Cash on Delivery (COD): Available only within the UAE. For international orders, payment must be made via credit or debit card.

  • Order Processing: Orders are dispatched 6 days a week (Saturday to Thursday), excluding UAE public holidays.

  • Upon confirming your order, you will receive a tracking number from the courier service. The delivery provider will coordinate the best delivery time with you directly.

Track Your Order

  • Jeebly: www.onlinecargotracking.com/jeebly-courier-tracking/

  • Aramex: www.aramex.com/track/shipments

For COD orders, please ensure the exact payment amount is available upon delivery.

Out-of-Delivery Areas in the UAE

Certain areas in the UAE are classified as non-delivery zones where door-to-door delivery is not available. In such cases, orders will be held at the nearest Aramex office for collection.

Non-Delivery Areas – Abu Dhabi:

Musaffah, GAMCO, Airport Terminal 1, Al Bahia, Al Khatam, Al Khazna, Al Raha, Al Rahba, Al-Saad, Al Samha, Al Sila, Al Watba, Baniyas, Beda Zayed, Buhasa, Ghayati, Habshan, Jabel Dhana, Liwa, Madinat Zayed City, Mafraq, Mirfa, Mohammad Bin Zayed City, Ruwais, Sahamah, Suwehan, Tarif, Taweelah, Yas Island, Sir Baniyas, Guwaifath, Das Island, ICAD City 2, and all defense/security zones.

Non-Delivery Areas – Al Ain, Ajman, Umm Al Quwain, Fujairah, Ras Al Khaimah:

Al Wagan, Al Hayer, Al Remah, Al Oha, Zakher, Maqam, Hill, Meyzad (after camp), Adan, Al Jeer, Shamm, Khath, Burairath, Siji Al Hail (crusher site), Shahma (Dhaid residential).

Alternate Delivery Option:
Customers in these areas can collect their shipments from the Aramex Abu Dhabi office during working hours:
7:30 AM – 7:30 PM (Sunday to Thursday)

Need Assistance?

For any delivery inquiries within the UAE, please contact us:
📧 customercare@brandsco.com
📞 +971 4 880 7900
🕘 Sunday to Thursday, 9:00 AM – 6:00 PM (GMT+4)